Have you ever found yourself reading a long email and struggling to decipher what message you should be taking from the words? Or sitting in a presentation wishing the presenter would get to the punchline already? Or perhaps reading a report and wondering how on earth the author came to the conclusions they did based on what little detail was included?
In an increasingly hybrid working world, effective communication is more important than ever. In particular, we’re sending more written and asynchronous communications, which increases the chance for someone to misunderstand, misinterpret or dismiss something they struggle to read. We owe it to the recipients of our messages to make their lives as easy as possible.